About us

Strate Labs is an Analytical and Research Chemical provider for Chemists, Research Enthusiasts, and Lab Technicians. We have been in the industry for many years and take pride in our ability to bring quality products to the industry.

Strate Labs is an Analytical and Research Chemical provider for Chemists, Research Enthusiasts, and Lab Technicians. We have been in the industry for many years and take pride in our ability to bring quality products to the industry.

Strate Labs offers Analytical Compounds of many different types, Third Party and In-house testing services, and research compound sales.

How do we verify products?

We verify every batch of every product with the help of accredited independent third party laboratories. The equipment and methods required for each product vary widely. For this reason we work with several speciality labs and PhDs in analytical and organic chemistry to design our analytical methods

Analytical techniques we use include NMR, FTIR, HPLC, LC-MS, GC-MS, TLC, ICP-MS, Gravimetry, UV-Vis, Titration, Melting Point, Organoleptics.

Third party testing helps assure you are getting exactly what you paid for. A vendor can tell you whatever they want but if an independent third party registered lab is certifying it, what they say will carry more weight.

Let’s go into detail about what that means. A third party lab is a lab that is not run by the vendor or the manufacturer (first and second parties). The third party lab should also be independent, meaning they are not controlled by the other parties and have no conflict of interest about the results of analysis.

It’s important the lab is reputable. If the lab doesn’t know what they’re doing or cuts corners it means their analysis might not be valid. There is a lot of fraud in the analytical chemistry industry, and it’s important to work with companies that value integrity and ethics. We’ve seen unethical labs ask their clients what they want the results to say, before they even get a sample in.

We work hard to assure our contract labs are both ethical and use well validated analytical methods.

When we decide to carry a product we use our contacts and industry resources to search for suppliers. Once we compile a list we begin the vetting process. From the most reputable we request samples. If the samples pass verification we request additional samples. If the samples are consistent we make a larger order.

Once we receive a raw material we quarantine it and evaluate it organoleptically. If it appears free of adulteration and contamination we send a sample to an accredited independent third party lab for analysis. Our analytical methods are derived from the scientific literature where possible or else developed by PhDs in analytical and organic chemistry. If the lab reports match our specifications we OK the product for production.

If any of that process fails we start all over.

When dealing with compounds there will be variance between the makeup and therefore the final extract. This is why analysis and testing is so important.

However even if you are dealing with a highly refined ≥99% pure raw material is it still possible for there to be differences in color, texture, odor, taste and even biochemical and pharmacokinetic properties between batches. This can be explained by differences in polymorphy i.e. the crystal structure of a substance. For example, sand and glass are made of the same molecule (SiO2), but have very different properties.

Several factors influence polymorphy, including the rate of change of temperature, pressure and reactants during synthesis. The study of polymorphy is a critical discipline in its own right, integral to the application of chemistry, including materials science and medicine.

So, if you notice a slight difference between batches of products, it’s normal and nothing to worry about.

Let’s take altitude for a moment. Due to the second law of thermodynamics entropy is always increasing. As a result the active chemical molecules of a product are always degrading, albeit slowly. Eventually there will be a measurable decrease in potency. This can take several years with proper handling and storage. Unless stated otherwise the minimum shelf life for our products is 3 years after the date of manufacture. The date of manufacture is stated on the product label to the LOT #.

Unfortunately we can’t provide a more precise answer. True shelf life is variable and in most cases little data is available. FDA regulations require that no shelf life is given for a dietary supplement unless data can substantiate it. Rather that lie to you about the expiration date we’re just telling you how it is. Shelf life decreases with exposure to heat, moisture, oxygen and sunlight, which can create free radicals and break chemical bonds. Shelf life can be extended by deep freeze (-20°C or -80°C). A powder ingredient in deep freeze could have a shelf life in excess of 10 years with minimal degradation. It is not recommended to store a liquid, oil or solution product at anything below room temperature because this will alter the solubility properties and maybe precipitate the mixture, rendering it non-uniform and difficult to measure without resuspension.

We provide proper storage instructions on each product listing and on product labels for each product. Generally, store in a cool, dry place away from heat, moisture and sunlight.

It’s possible for liquid products exposed to low temperature to freeze. For example, during cold months in high latitudes, water-based products can freeze during transit. Some solvents have high freezing temperatures so they can freeze above water’s freezing temperature. If your product froze and the bottle didn’t crack it’s OK, it just needs to be warmed to room temperature. Some products can precipitate out of solution if exposed to low temperature. If that happens you can run the bottle under warm water and shake vigorously before administration to re-suspend and re-solve.

In terms of potency and purity, there is no difference between a powder and a solution. The powder is the purified form of the compound, the solution is this powder dissolved into a solvent. We offer both forms for the buyer’s preference. In terms of stability, a powder is more stable than a solution for a variety of reasons, primarily the increased surface area of each molecule in solutions versus a crystalline solid. So a solution is more susceptible to degradation and will degrade faster than powder if exposed to heat, light, oxygen, moisture, etc. Solutions are generally long term, less stable than a powder however we go to extreme lengths to ensure we produce the most stable solutions possible and we stand by our shelf-life guarantee of 2 years from the date of manufacture if stored properly. In reality under optimal conditions a solution can last much longer than this before it begins to degrade.

Do you have a Refund, Return & Exchange Policy?

Yes, please find our Refund, Return & Exchange Policy on the following page:
Refunds, Returns & Exchanges

Please contact us immediately. Once your claim is verified we will ship the correct item(s). We will also provide a prepaid return label to return any wrong item(s).

All orders are held for 1 hour to allow for cancellation. After this time we cannot guarantee we can intercept an order.

If you are a registered user please find your order on the Order History page and then select the Cancel or Request Cancel button. If this is not possible please contact us immediately. We will do our best to accommodate you.

For registered users:

  1. Login
  2. Select the Orders tab from your Dashboard
  3. Find your most recent order
  4. Select Cancel or Request Cancel
  5. Enter your reason for cancellation
  6. Submit

It is possible your email was entered incorrectly. It is also possible your order was not successfully paid. Please contact us immediately.

Please mention you have placed an order recently but have not received an order confirmation email. Please also provide identifying information to look up the order, like your name or address.

Where do you ship from?

We ship from both Delaware and Texas. This depends on what state is closer to the recipient and product availability!

 

This depends on the courier, service and destination. The fastest way to find out would be to add products to your cart and go to the checkout page.

Yes we do. We offer free USPS First Class Mail (2-8 day transit) shipping on all USA orders over $100. We also provide free USPS First Class Mail International (1-4 week transit) shipping on orders over $300.

USPS services will ship to USPS P.O. boxes. Fedex and UPS will ship to their respective mailboxes.

Yes we do. If you’d like to know more about how to format a military address for our couriers please read the following guides:
https://stamps.custhelp.com/app/answers/detail/a_id/774/~/how-to-send-apo%2Ffpo-military-mail
https://www.shipitapo.com/personal/apo_fpo_guide.php

Military addresses are typically overseas but still use the United States as destination country. Please do not use a foreign nation as the destination country or there is a high chance of losing the package.

There are three Military “States”:
AA, which stands for Armed Forces (the) Americas
AE, which stands for Armed Forces Europe
AP, which stands for Armed Forces Pacific

And three “City” equivalents:
APO, which stands for Army Post Office
FPO, which stands for Fleet Post Office
DPO, which stands for Diplomatic Post Office

Based on these constructs, a typical Overseas Military Mail address looks like this:

Name
Postal Service Center + Identifier
APO, AP ZIP

or

Name
Postal Service Center + Identifier
FPO, AP ZIP

Your order should ship within 1-3 business days. If there is an issue we will notify you.

Please review our shipping policies for more details about estimated shipping times:
Shipping Policy

Our packaging is nondescript and there are no markings that suggest the contents. The shipping label does not mention research. We can also remove product labels for discretion, if you request this on the checkout order notes.

We use plain shipping materials including padded envelopes, mailer boxes, zip lock bags, and USPS flat rate packaging:
https://www.uline.com/BL_1255/Uline-Bubble-Lined-Poly-Mailers
https://www.uline.com/BL_1403/Literature-Mailers-White
https://store.usps.com/store/results/shipping-supplies-flat-rate/_/N-1bzu2g5

Yes we will send you a tracking number as soon as the order ships within 1-3 business days and provide regular email updates on the tracking status from then on.

You should start receiving tracking updates via email within 1-3 business days of your order being paid.

To look up your order tracking, please visit the following page:
Track My Order

Alternatively, registered users can find their tracking on their order history:

  1. Log into your account
  2. Go to the Order History tab
  3. View your most recent order
  4. Your tracking number will be in the order details

We ship worldwide, except all Canadian orders will be processed via https://www.stratelabs.ca

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